Zahid Group Holding LLC, a platinum-level member of the U.S.-Saudi Business Council (USSBC), has been a pillar of Saudi Arabia’s business landscape for decades. Zahid Travel, a key division of the Zahid Group, began its journey in 1958 as one of the Kingdom’s first travel agencies. Since then, it has evolved into a leading travel expert renowned for its commitment to delivering exceptional travel experiences. In a recent conversation with the USSBC, Mr. Douwe de Jong, Head of Commercial at GoZahid Destination Management, shared insights on the company’s multinational heritage, innovative approaches, and contributions to the Kingdom’s tourism sector, particularly in emerging areas like adventure and eco-tourism.
Can you tell us about Zahid Travel’s journey since its establishment in 1958 as one of Saudi Arabia’s first travel agencies and how the company has evolved over the years?
Zahid Travel, part of the Zahid Group, began almost seven decades ago as one of Saudi Arabia’s first travel agencies. Over the years, it has grown into a well-respected, Kingdom-wide travel expert. Zahid Travel’s passionate team is dedicated to creating extraordinary travel experiences for both businesses and individuals. We simplify complex travel needs into valuable experiences, focusing on personalization and transparency. Today, Zahid Travel uses the latest technology and a customer-first approach to remain a leader in the travel industry.
Douwe de Jong, Head of Commercial, GoZahid Destination Management
In what ways does Zahid Travel contribute to the growth and development of the tourism industry in Saudi Arabia, particularly in emerging sectors such as adventure tourism or eco-tourism?
GoZahid, the leading Destination Management Company in Saudi Arabia, plays a key role in growing Saudi Arabia’s tourism sector, especially in domestic and inbound travel. We have established partnerships with all the major Tourism development projects in the country and are working with various public and private partners, for which we promote the Kingdom’s diverse attractions globally.
GoZahid DMC creates travel packages that highlight Saudi Arabia’s natural beauty and cultural heritage, drawing in tourists interested in adventure and eco-friendly tourism. Our efforts support Saudi Arabia’s Vision 2030, which aims to diversify the economy and boost tourism.
What unique experiences and services does GoZahid Destination Management offer to tourists and travelers?
GoZahid Destination Management offers unique and tailored travel experiences in Saudi Arabia. They craft personalized itineraries that showcase the country’s stunning landscapes, historical sites, and cultural treasures. Whether it’s a desert safari, a historical tour, Sport & Entertainment access, or a luxurious resort stay, GoZahid ensures every trip is memorable. We also organize corporate events, conferences, and incentive trips, managing everything from venue selection to logistics. For luxury travellers, GoZahid provides bespoke experiences like superyacht charters and VIP reservations, ensuring a seamless and personalized journey.
Could you highlight some key features and benefits of partnering with GoZahid Business Travel, particularly in terms of business intelligence, travel technology, and global traveler security?
GoZahid Business Travel provides numerous benefits for corporate clients, particularly in simplifying travel management and ensuring traveler safety. Their advanced technology makes booking and monitoring travel easy and efficient. They offer 24/7 support and risk management services to keep travelers safe. Partnering with GoZahid Business Travel also means benefiting from their global reach thanks to their exclusive partnership with Reed & Mackay, which offers support in over fifty countries. This helps businesses save on travel costs and ensures exceptional service for their employees.
What is Zahid Travel’s vision for the future and how does it align with the evolving landscape of the travel and tourism industry?
We aim to continue leading the travel industry by focusing on innovation, sustainability, and putting customers first. We plan to expand our services and enhance our technology to meet travelers’ evolving needs. Zahid Travel supports Saudi Arabia’s Vision 2030 by promoting the Kingdom as a top travel destination and helping to develop a vibrant tourism sector. Our commitment to sustainable tourism and creating meaningful travel experiences aligns with global trends and the growing demand for responsible travel. Zahid Travel envisions a future where we continue to set industry standards, foster cultural exchange, and drive the growth of Saudi Arabia’s tourism industry. An example is our development program for Tourism graduates which aims to nurture and develop customer centric advocates for key functions in the Zahid Travel Group.
